The KMM helped me to save a company from falling apart. I started working with this IT company back in 2020. Their owner was desperate: people were leaving, quality was going down, and clients were not satisfied. The company’s existence was on the line. The KMM did not only guide me on how to establish a healthy and steady workflow but also gave me ideas on how to onboard people to start the changing processes and try new practices. As a result, people stopped leaving, quality improved dramatically, lead times became predictable, teams delivered on time, and clients became satisfied. This company is still using the same practices and is successfully operating on the market.