Gift Card Policy

Gift Card Policy

  1. Introduction

Thank you for choosing to purchase a gift card from Kanban+. This Gift Card Policy outlines the terms and conditions for the purchase, use, and redemption of gift cards.

By purchasing, using, or accepting a gift card, you agree to comply with the terms of this policy.

 

  1. Gift Card Purchase
  • Availability: Gift cards are available for purchase exclusively on our website, kanban.plus. They are available in digital form only and can be sent via email to the recipient or the buyer.
  • Denominations: Gift cards are available in denominations of €10, €25, €50 and €100.
  • Payment Methods: Gift cards can be purchased using all major credit cards, debit cards, PayPal, Apple Pay, or Google Pay.
  1. How Gift Cards Work
  • Redemption: Gift cards can be redeemed at checkout for any eligible product or subscription on kanban.plus. During checkout, you will be prompted to enter the unique gift card code in the payment section. In case of subscription, the discount will be implemented to first billing cycle only, all the recurring payments will be charged at full price. 
  • Partial Redemption: If your order total is less than the balance of the gift card, the remaining balance will be saved on the card for future use. See Checking Your Gift Card Balance for the instructions on how to check the current balance.
  • Non-Refundable: Gift cards are non-refundable, and no cash back will be issued for unused portions, except where required by law.
  1. Restrictions
  • Non-Transferable: Gift cards cannot be transferred, resold, or redeemed for cash, except as required by law.
  • Limitations: Gift cards cannot be used to purchase other gift cards or used to pay for shipping fees or taxes, unless otherwise stated in a promotion.
  1. Lost or Stolen Gift Cards
  • Responsibility: Kanban.plus is not responsible for lost, stolen, or unauthorized use of gift cards. If your gift card is lost or stolen, please contact our customer support team at customers@kanban.plus as soon as possible. We will attempt to assist you, but we cannot guarantee the balance can be recovered.
  1. Gift Card Expiration and Fees
  • No Expiration: Our gift cards do not expire, so you can use them at any time without worrying about a time limit.
  • No Fees: We do not charge any inactivity fees or maintenance fees for gift cards.
  1. Checking Your Gift Card Balance
  • Balance Inquiry: You can check your gift card balance by the link in the email that you receive from us after purchase of gift card was completed, or by contacting our customer service team at customers@kanban.plus.
  1. Gift Cards for Bulk or Corporate Purchases
  • If you would like to purchase multiple gift cards for corporate gifting or other bulk purposes, please contact our customer service team at customers@kanban.plus. Special rates or custom options may be available for bulk purchases.
  1. Policy Updates
  • Modifications: Kanban.plus reserves the right to modify or update this Gift Card Policy at any time. Any changes will be posted on this page, and you will be deemed to have accepted those changes by continuing to use the gift cards after such changes are made.
  1. Customer Support

For questions regarding your gift card, please reach out to our customer support team:

  • Email: customers@kanban.plus